fb78 Privacy Policy

fb78 is an offshore online gaming and sports betting platform accessible at https://fb78.io. References in this Privacy Policy to "fb78", "we", "us", or "our" refer to the operating entity behind the fb78 Platform. References to "you", "your", or "Player" refer to any individual who accesses, registers on, or uses any service offered through the Platform.

fb78 acts as the data controller in respect of the personal data it collects directly from Players through the registration process, account activity, and customer support interactions. In circumstances where fb78 shares data with third-party service providers for specific processing purposes, those providers act as data processors under contractual obligations that require them to handle your data in a manner consistent with this policy.

This Privacy Policy applies to all personal data collected through the fb78 website, any associated mobile-optimised interface, customer support communications (including live chat and email), and any other channel through which you interact with fb78 directly. It does not apply to third-party websites or services that may be linked from the Platform — those parties operate under their own privacy policies.

fb78 collects the following categories of personal data in connection with the operation of the Platform:

fb78 does not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than photographs submitted for identity verification), or health data, unless specifically required to fulfil a responsible gaming obligation (for example, recording a self-exclusion request or a problem gambling support interaction).

fb78 collects personal data through the following methods:

• Direct provision by you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact customer support, or update your account settings, you directly provide personal data to fb78.
• Automated technical collection: When you browse or use the Platform, fb78 automatically collects technical and usage data through server logs, cookies, and similar tracking technologies. This includes your IP address, session data, and in-platform behaviour.
• Third-party verification providers: When fb78 carries out identity verification (KYC), it may share limited identity data with regulated third-party verification services and receive back confirmation of identity status, document validity, and fraud risk scores.
• Payment providers: When you initiate a deposit or withdrawal through bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the relevant payment provider shares transaction confirmation data with fb78 to enable account crediting and reconciliation.
• Fraud and risk monitoring systems: fb78 uses automated systems that analyse account activity patterns to detect fraud, money laundering, and Terms of Service violations. These systems generate risk scores and flags that are associated with your account record.

fb78 processes personal data for the following specific purposes:

• Account creation and management: To register your account, verify your identity, maintain your account record, and enable you to log in, deposit, play, and withdraw on the Platform.
• Payment processing: To process deposits and withdrawals in BDT through supported payment channels including bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to reconcile transaction records.
• KYC and identity verification: To comply with anti-money laundering (AML) requirements, verify that you are at least 21 years of age, and confirm that you are who you claim to be before authorising withdrawals.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, account takeover, money laundering, bonus abuse, and other prohibited conduct on the Platform.
• Responsible gaming: To maintain records of self-exclusion requests, deposit and loss limits, and cooling-off periods, and to monitor account activity for indicators of problem gambling behaviour.
• Customer support: To respond to your questions, complaints, and account-related requests, and to maintain records of support interactions for quality assurance and dispute resolution purposes.
• Platform improvement: To analyse aggregated usage patterns, identify technical issues, test new features, and improve the overall performance and usability of the Platform. Where possible, this analysis uses anonymised or aggregated data.
• Legal and regulatory compliance: To fulfil any reporting, record-keeping, or disclosure obligations imposed by applicable law, including co-operating with law enforcement and financial intelligence authority requests where legally required.
• Marketing communications (with consent): To send you information about promotions, bonuses, and new features available on fb78, where you have given your explicit consent to receive such communications.

fb78 processes your personal data on the following legal grounds:

• Contract performance: Processing of identity data, contact data, financial data, and account activity data is necessary for fb78 to perform the contract it has with you as a registered Player — specifically, to provide account services, accept bets, process payments, and pay out winnings.
• Legal obligation: Processing for KYC, AML compliance, age verification, and regulatory reporting is necessary for fb78 to comply with its applicable legal obligations under the jurisdiction in which it operates.
• Legitimate interests: Processing for fraud detection, security monitoring, responsible gaming oversight, platform analytics, and customer support quality assurance is carried out on the basis of fb78's legitimate interest in operating a safe, fair, and well-functioning platform. fb78 has assessed these interests against your data rights and is satisfied they do not override your fundamental right to privacy.
• Consent: Processing for direct marketing communications is carried out only on the basis of your explicit, freely given consent. You may withdraw this consent at any time by updating your account preferences or contacting support.

fb78 uses cookies and similar technologies (including local storage and session tokens) to enable core Platform functionality, maintain your logged-in session, remember your preferences, and gather anonymised usage analytics. The following categories of cookies are used on the Platform:

Strictly necessary cookies are set automatically as they are essential for the Platform to function. Functional, analytics, and fraud prevention cookies are also set to support a safe and personalised experience. You may adjust cookie preferences through your browser settings; however, disabling strictly necessary cookies will prevent you from logging in or using account features.

fb78 does not use third-party advertising cookies or behavioural profiling cookies for the purpose of displaying targeted advertisements on external websites.

fb78 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Data is shared only with the following categories of third-party recipients, strictly to the extent necessary to fulfil the stated purposes:

• KYC and identity verification providers: Regulated third-party services that assist fb78 in verifying identity documents, checking age, and screening against sanctions and watchlists. These providers process only the minimum data required to complete the verification check and are prohibited from using your data for any other purpose.
• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and their underlying banking and processing partners, to the extent necessary to initiate and confirm deposit and withdrawal transactions in BDT.
• Fraud detection and risk management providers: Third-party platforms that assist fb78 in identifying fraudulent activity, account takeover attempts, and money laundering patterns through automated analysis of transaction and behaviour data.
• Game content providers: Third-party game studios and providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi) whose games are served through the fb78 Platform. These providers may collect limited technical data (such as session tokens and game outcome records) to enable game delivery and fair play certification. Their data practices are governed by their own privacy policies.
• Legal and regulatory authorities: Where fb78 is required by law, court order, or regulatory instruction to disclose personal data, it will comply with such requirements. Where permissible, fb78 will attempt to notify the relevant Player before disclosing their data to a law enforcement or regulatory body.
• Professional advisers: Legal, accounting, and audit firms engaged by fb78, subject to strict professional confidentiality obligations.

fb78 operates as an offshore platform and its infrastructure, including data storage and processing systems, may be located in jurisdictions outside of Bangladesh. By registering and using the Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries that may have different data protection standards than Bangladesh.

Where your data is transferred internationally, fb78 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard at least equivalent to that described in this Privacy Policy. These safeguards include contractual clauses in agreements with third-party processors and, where available, reliance on adequacy determinations or equivalent frameworks.

If you have questions about the specific countries in which your data may be stored or processed, you may submit a data inquiry request to [email protected] and fb78 will provide information to the extent reasonably practicable.

fb78 implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Transport-layer encryption: All data transmitted between your browser or device and the fb78 Platform is encrypted using TLS (Transport Layer Security) protocol, ensuring that data in transit cannot be intercepted in readable form.
• Encrypted data storage: Sensitive personal data, including identity documents and financial references, is stored in encrypted databases. Encryption keys are managed separately from the encrypted data.
• Access controls: Access to personal data is restricted to authorised fb78 personnel on a strict need-to-know basis. Access rights are reviewed regularly and revoked promptly when no longer required.
• Two-factor authentication (2FA): fb78 offers 2FA for Player accounts and requires it for internal administrative access to systems that hold personal data.
• Security monitoring: fb78 operates 24/7 monitoring of platform infrastructure to detect and respond to anomalous activity, potential intrusions, and data exfiltration attempts.
• Regular security reviews: fb78 conducts periodic internal security assessments to identify and remediate vulnerabilities in Platform infrastructure and data handling procedures.

Despite these measures, no online system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fb78 will notify affected Players without undue delay, providing information about the nature of the breach and the steps being taken to mitigate its impact.

fb78 retains personal data only for as long as is necessary for the purposes described in this Privacy Policy, taking into account applicable legal, regulatory, and operational requirements. The following general retention periods apply:

When data reaches the end of its retention period, it is securely deleted or irreversibly anonymised so that it can no longer be linked to an individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

Subject to applicable law and certain legitimate restrictions (such as the need to retain data for fraud prevention or legal compliance), you have the following rights in respect of the personal data fb78 holds about you:

• Right of access: You may request a copy of the personal data fb78 holds about you, along with information about how it is being processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected. For basic account data such as contact details, you can update many fields directly through your account settings.
• Right to erasure ("right to be forgotten"): You may request that fb78 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent (and there is no other legal basis), or where the data has been processed unlawfully. Note that this right is subject to fb78's legal obligations to retain certain data (such as KYC and transaction records) for the periods specified in Section 10.
• Right to restrict processing: You may request that fb78 limit the way it processes your data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Where fb78 processes your data on the basis of your consent or to perform a contract, and the processing is carried out by automated means, you may request a copy of your data in a structured, commonly used, and machine-readable format.
• Right to object: You may object at any time to fb78 processing your personal data on the basis of legitimate interests, including profiling. fb78 will cease processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent (primarily for marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request" and your registered account email. fb78 will acknowledge your request within five business days and aim to fulfil it within thirty calendar days. Where a request is complex or fb78 receives a high volume of requests, this period may be extended by up to a further thirty days, with notice to you.

fb78 will not charge a fee for data rights requests unless they are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

fb78 is strictly an adult platform. The minimum age requirement to register and use fb78 is 21 years. fb78 does not knowingly collect personal data from any person under the age of 21, and does not permit any person under 21 to access account features, place bets, make deposits, or participate in casino or slot games.

If fb78 discovers or has reason to believe that an account belongs to a person under 21, that account will be immediately suspended, all associated data will be reviewed, and any deposits will be returned to the original payment method after deduction of any winnings generated (which will be voided). KYC verification, including confirmation of date of birth, is a mandatory requirement before any withdrawal is authorised.

If you believe that a minor has registered on fb78 or is accessing the Platform, please contact fb78 immediately at [email protected]. fb78 takes underage access reports seriously and will investigate all such reports promptly.

fb78 may send you information about promotions, bonuses, new games, and special offers by email or in-platform notification, but only where you have given your explicit consent to receive such communications during registration or through your account settings. Marketing communications from fb78 will always:

• Be clearly identified as coming from fb78.
• Include a clear and easy mechanism to unsubscribe or withdraw consent.
• Not be sent to Players who have self-excluded or are subject to responsible gaming restrictions that suggest such communications would be inappropriate.
• Comply with applicable advertising standards and responsible gambling guidelines.

To unsubscribe from marketing communications at any time, update your notification preferences in your fb78 account settings or contact support at [email protected] with the subject line "Unsubscribe". Removal from marketing lists will be processed within five business days. Note that unsubscribing from marketing does not prevent fb78 from sending you transactional communications (such as deposit confirmations, withdrawal notifications, or security alerts) that are necessary for the operation of your account.

fb78 may update this Privacy Policy from time to time to reflect changes in its data practices, applicable law, or the features and services offered on the Platform. When changes are made, the revised policy will be published on this page with an updated effective date.

Where changes are material — meaning they significantly affect your data rights or how your data is processed — fb78 will notify registered Players by posting a prominent notice on the Platform and, where practicable, sending an email to your registered address at least seven (7) days before the changes take effect.

Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acknowledgement of the changes. If you do not accept the revised policy, you should cease using the Platform and request account closure before the changes take effect. The current version of this policy, including its effective date, is always available at https://fb78.io/privacy-policy.

For any questions, concerns, or requests relating to this Privacy Policy or the way fb78 handles your personal data, please contact the fb78 data support team using the details below:

• Email: [email protected]
• Subject line for data requests: "Data Rights Request" or "Privacy Inquiry"
• Support hours: 24 hours a day, 7 days a week
• Response time target: Acknowledgement within 5 business days; full response within 30 calendar days
• Time zone: Bangladesh Standard Time (BST, UTC+6)

When submitting a data rights request, please include your registered account email address and a clear description of the right you wish to exercise or the concern you wish to raise. fb78 may request additional verification of your identity before processing a data access, rectification, or erasure request, to ensure that personal data is not disclosed to or acted upon at the request of an unauthorised party.

This Privacy Policy was last updated and became effective on 1 January 2026. The most current version of this document is always available at https://fb78.io/privacy-policy.